5 Practical Steps for Office Property Owners
Office property owners often balance building responsibilities with running a business or medical practice. Repairs, tenant requests, and service contracts can pile up while larger ownership decisions remain on hold.
A focused property review can help you identify what needs attention now and what can wait. Start with these five steps.
1. Clear the Repair Backlog
Review tenant requests, inspection reports, and outstanding work orders. Walk the property with your manager or maintenance provider and create one list of unresolved issues.
Prioritize safety concerns, active leaks, and problems that could cause additional damage. Assign responsibility and a completion date to each item, then confirm the work was completed.
Ask tenants whether previously reported problems were resolved. Closing a work order does not always mean the underlying issue has been fixed.
2. Review Service Contracts
Look at what you are paying for landscaping, cleaning, maintenance, communications, and other recurring services. Compare the services being delivered with the scope in each contract.
Start with your largest controllable expenses. Check renewal dates, cancellation provisions, and opportunities to adjust unnecessary services or request competing bids.
Compare service quality, insurance, response times, and exclusions alongside price. A cheaper contract may cost more if essential work is omitted or problems take longer to resolve.
3. Ask Tenants About Their Space
Speak with tenants about what is working and what needs attention. Ask whether their staffing, equipment, or space requirements have changed.
If a tenant expects to leave, begin evaluating the likely condition of the returned space, improvement costs, and a realistic marketing timeline. Review the lease before making assumptions about restoration obligations or access for showings.
For a more detailed review of lease deadlines, competing properties, and budgets, read my annual planning checklist for office building owners.
4. Revisit Your Property’s Value
If you are considering selling, retiring, or changing your ownership plans, request a broker opinion of value. Use it as a market-based estimate to help evaluate your options; it is not a substitute for a formal appraisal when one is required.
Provide current leases, rent rolls, operating statements, and information about major repairs or improvements. An estimate based on incomplete information may miss expenses, lease obligations, or other factors that affect a buyer’s analysis.
Discuss potential selling costs and outstanding debt as well. Estimated property value and the proceeds you might receive at closing are different figures.
5. Refresh With a Purpose
Identify visible problems before committing to cosmetic upgrades. Entrances, signage, landscaping, lighting, flooring, and common areas are useful places to start.
If a sale or new lease is approaching, discuss proposed improvements with your broker first. Some work may help presentation, while other changes may not fit a future occupant’s plans.
Obtain suitable contractor advice, coordinate work with tenants, and budget for disruption and maintenance. Avoid assuming that a refresh will automatically produce higher rent or a higher sale price.
Choose Your Next Move
Turn the review into a short action list with priorities, costs, and deadlines. Address immediate problems first, then consider larger projects in the context of your leasing and ownership goals.
John Milsaps helps office and medical office owners in Hillsborough, Pinellas, and Pasco counties evaluate their options. Explore landlord representation or seller representation, or contact John to discuss your property.
